Shipping And Returns
Payment must be received in full before any products will be dispatched. You may be contacted if your payment fails our security checks and this will delay the dispatch further.
Large Items - Large item deliveries for only €19.99 inc VAT
Our large item delivery charge is €19.99 incl VAT per order – no matter how many products you order. So if you order multiple items online, you’ll pay a maximum €19.99 for delivery. Minimum 3 working days delivery.
Small Items - Small item delivery for only €5.99 incl VAT
Our small item delivery service operates nationwide , minimum 3 working days delivery.
Customers will be informed of delivery charge before ordering.
Our delivery service will deliver your goods Mon-Friday between 8am and 6pm. Our carriers can not give specific delivery times.
COUNTRIES WHERE WE DELIVER TO
We deliver in Ireland and Northern Ireland
DAMAGE OR SHORTAGE
Both private customers and retail customers need to thoroughly check the delivered goods for any defects within 5 days of delivery.
Notification of damage or shortages must be made to Castle Cabinets LTD as soon as possible within 5 working days of receipt of goods.
Notification of non delivery must be made within 14 working days of invoice date.
Castle Cabinets LTD responsible for:
Replace or repair the damaged or defective products at its cost
Deliver the replacement products to the customers at its cost.
We do not accepts no liability for any loss resulting from the customers failure to comply with the carrier requirements with respect to notification of damage, shortage or non delivery of Goods.
All products offered are subject to availability.
In order to receive a full refund - products should be returned in original, unopened packaging.
If the product is not returned in its dispatched state we cannot offer a full refund and a compensation will be calculated on individual basis, please note that it can be up to 100% of value depending on the damage.
You have the right to return goods within 14 days of receipt of your products